Drawing upon more than 30 years of professional experience, Scott C. Kihoi is well-regarded in the health care industry. Since 2023, he has excelled as the executive director of the Center for Advanced Organ Failure and Transplantation at Loyola Medicine, where he is responsible for maintaining financial revenue cycles, overseeing the management team and clinical operations, handling the clinic’s ambulatory setting, and overseeing the research arm of the service line, including research on organ procurement and transportation.
Mr. Kihoi’s extensive expertise is exemplified by his successful track record at various medical facilities and insurance companies, beginning in 1993 as a transplant case management coordinator for utilization review at the Hawaii Medical Service Association. Remaining there until 1996, he then served as a senior consultant for BluesConnect and the Blue Quality Centers for Transplant at the Blue Cross Blue Shield Association from 1996 to 2002. Concurrently, Mr. Kihoi was a faculty instructor in the Emergency Medical Technician Program at City Colleges of Chicago from 2000 to 2007 and a program manager in the Integration Management Office of Northwestern Memorial Hospital, Northwestern Medicine, from 2000 to 2011.
As his career progressed, Mr. Kihoi also served as a performance improvement consultant in quality, safety and accreditation at Rush University Medical Center between 2011 and 2012. Thereafter, he was recognized as a division administrator in emergency medicine at the Ann & Robert H. Lurie Children’s Hospital of Chicago between 2012 and 2013. Impressively, Mr. Kihoi was a surgery administrator and vice chair of quality at the Oregon Health and Science University from 2013 to 2018, where he was instrumental in building the quality and outcomes program. In this regard, he helped create a dashboard for cardiovascular services and helped to align all key performance indicators with the hospital’s goals. Before assuming his current role, Mr. Kihoi was a health system operations manager for transplant patient access and financial services at Northwestern Medicine from 2018 to 2023.
In accounting for his longstanding success, Mr. Kihoi credits the many mentors who took him under their wing and guided him toward prosperity. Likewise, he attributes much of his success to his patient-centric mindset, noting that all patients deserve good outcomes. Winning several accolades for his research, Mr. Kihoi aims to continue serving Loyola Medicine in the coming years and improving the facility’s outcomes in its transplant programs.
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